JATINANGOR-On Wednesday, December 11, 2024, the Department of Advocacy and Student Services of the Student Association of Information and Library Science (Himaka) held the Volume II Study Program Dialogue. The event was held offline at Moestopo Hall, Building 4, Faculty of Communication Science, Universitas Padjadjaran. It was attended by 65 active students from the Library and Information Science study program from the 2022 to 2024 cohorts, and 13 lecturers.
The Volume II Study Program Dialogue is one of the work programs of Himaka’s Department of Advocacy and Student Services. This department collaborated with the Bureau of Data Research and Analysis to gather aspirations from students regarding their complaints, opinions, and hopes related to academic and non-academic matters. This includes a Learning Survey and a survey on Individual Problems faced by students of the Library and Information Science study program.
The event began with a data presentation by Naufal Ripqi Rabbani, Gwina Raquel Theresia, and Irma Nurrobiatus Sa’adah. The data presented was collected from a Google Form questionnaire with 123 respondents. The majority of respondents were from the 2024 cohort (62.6%), followed by 2023 (22%), 2022 (12.2%), and 2021 (3.3%). The method used was the Servqual measurement method with CSI (Customer Satisfaction Index) analysis. The measured dimensions were tangibles, reliability, responsiveness, assurance, and empathy. Overall, students expressed satisfaction, with the highest percentage found in the responsiveness dimension at 71.62%. Additionally, there was appreciation for the study program, particularly for the performance of the lecturers, curriculum structure, and the performance of the study program secretary.
Dr. Rd. Hj. Funny Mustikasari Elita, M.Si., who is also the Head of the Library and Information Science Study Program, gave a response regarding the MBKM (Independent Campus, Independent Learning) program and the conversion of academic credits (SKS). She stated that credit conversion must be based on the Course Learning Outcomes (CPMK). According to her, when students participate in the MBKM program, they should frequently consult with lecturers and create a roadmap. In addition, she noted that the study program always provides a space for students who want to have consultations.
Prijana, M.Si., a lecturer in the Library and Information Science study program, agreed that the conversion for MSIB (Certified Independent Study and Internship) is difficult. He believes there is a lack of alignment between the curriculum, MSIB mentors, and Universitas Padjadjaran. He advised students to focus on improving their language skills and publishing articles.
Kusnandar, M.Si., also a lecturer in the program, added that lecturers do not provide materials in the context of assignments and presentations because students are considered adult learners. Therefore, students are expected to be capable of independent learning. He also told students not to worry about job prospects, as alumni are ready to provide resources, knowledge, and preparation for their future careers. Lastly, Dr. Saleha Rodiah added that students who face psychological challenges can utilize the services of the Unpad Character and Counseling Strengthening Center (P2K2).
Through this Volume II Study Program Dialogue, it is hoped that lecturers and students can find solutions to the obstacles and challenges they face. Together, they can create a better and more harmonious academic environment.
Authors: Mustika Agustina and Nadia Nila Farodisa
